Frequently asked questions - Holiday CAMP

Q - Do I have to bring any equipment?

No, We provide all Robotics equipments and Laptops, Tablets.


Q - Is there an option for early drop or late pick-up?

We can manage drop-offs as early as 9:00 AM and pick-up by 5:30 PM.


Q - How long is lunch?

Lunch is planned for 45mins.


Q - Are there any other breaks outside the lunch?

Children will get two snack breaks of 10 mins each. 


Q - As a parent, what I am required to do?

Nothing much, please manage the drop-off, pickup. Please make sure your child carries a water bottle, packed lunch, 2 snacks. Please note that allergic products/ingredients like Nuts, Sesame, Kiwi are strictly not allowed.


Q - Can I book for single or two days?

Yes, you can book for 1 day or 2 days. Please reach out to us in case you face any difficulties.


Q - What if I am late for the pickup?

Please call us on our contact number as soon as you realise you will be late.


Q - What is the child to teacher ratio?

6:1.


Q - Does my child need to bring anything?

Water bottle, packed lunch, 2 snacks. Please note that allergic products/ingredients like Nuts, Sesame, Kiwi are strictly not allowed.


Q - Can my child carry a mobile phone?

Yes, however, they will have to be switched off during the sessions.


Q - What is the average class size?

Anywhere between 14-18. Children will work in group size of 2.


Q - Can I pay using childcare vouchers?

Unfortunately, not at this stage. We plan to allow for that starting next year. 

Frequently asked questions - AFTER sCHOOL CLUB

Q - Do my child have to bring any equipment?

No, we supply all Robotics equipment and computers.


Q - As a parent, what I am required to do during regular classes?

Nothing much, please manage the drop-off, pickup. Please make sure your child carries a water bottle.


Q - How does the ongoing payment works?

Once you have signed up on GoCardless the payment will be taken on a weekly basis after the classes. Please note that the sign up duration is for entire term. The payment will be taken if the child misses the lesson unless we get 2 week's notice. Only 1 class miss is allowed in a term. Cancellation for the entire term needs 6 weeks of notice. 


Q - What if I am late for the pickup?

Please call us on our contact number as soon as you realise you will be late.


Q - What is the child to teacher ratio?

6:1.


Q - Does my child need to bring anything?

Water bottle only


Q - Can I pay using childcare vouchers?

Unfortunately, not at this stage. We plan to allow for that at a later stage. 


Q - Will my child get homework?

No. All our lessons are designed around practical activities/projects they will work on during the lessons. We will not ask for any homework. They are welcome to practice software programming related to the lessons at home.


Q- What if my child misses a lesson?

Children will get the opportunity to complete the missed activities in the subsequent lesson. Our approach is different from the traditional way of teaching in the sense that we are oriented more towards practical project-based learning wherein different children from the same class can be working on different projects at the same time. This gives us flexibility wherein for any reason if a child misses any lesson, they can resume their progress from the subsequent lesson. 


Q- What is the signup duration?

The club will be active for all term so unless you want to unsubscribe from the club, the registrations will be active across the terms. 


Q- What is the cancellation policy?

Cancellation can be done at any point in time with 6 weeks of notice to us.  


Frequently asked questions - TERM TIME CLASSES

Q - Who is eligible for free trial lessons?

All our new customers who want to try the lessons. This offer is not available to the children who have attended our previous camps or term-time classes.


Q - Do my child have to bring any equipment?

Children should carry a laptop. Rental option available for the ones who want to take that option. We provide all Robotics equipments and Tablets.


Q - As a parent, what I am required to do?

Nothing much, please manage the dropoff, pickup. Please make sure your child carries a water bottle.


Q - How does the ongoing payment works?

Following your online booking form, we will send you a gocardless link to set up the weekly direct debit deductions.


Q - What if I am late for the pickup?

Please call us on our contact number as soon as you realise you will be late.


Q - What is the child to teacher ratio?

6:1.


Q - Does my child need to bring anything?

Water bottle only


Q - Can my child carry a mobile phone?

Yes, however, they will have to be switched off during the lessons.


Q - What is the average class size?

Anywhere between 14-18. Children will work in group size of 2's.


Q - Can I pay using childcare vouchers?

Unfortunately, not at this stage. We plan to allow for that starting next year. 


Q - Will my child get homework?

No. All our lessons are designed around practical activities/projects they will work on during the lessons. We will not ask for any homework. They are welcome to practice software programming related to the lessons at home.


Q- What if my child misses a lesson?

Children will get the opportunity to complete the missed activities in the subsequent lesson. Our approach is different from the traditional way of teaching in the sense that we are oriented more towards practical project-based learning wherein different children from the same class can be working on different projects at the same time. This gives us flexibility wherein for any reason if a child misses any lesson, they can resume their progress from the subsequent lesson. The progression from one level to the other is through a clear objective criterion of completing all activities and a final assessment. 

We do not charge for missed lessons provided a 2 weeks notice is provided to us in advance.


Q- What is the cancellation policy?

Cancellation can be done at any point in time with 3 weeks of notice to us.  


Q- What is the term-time calendar?

Available at  https://robonext.co.uk/term-time-classes-dates